Governance Operating Model Transformation
From compliance-heavy to performance-aligned oversight across 12 jurisdictions.
Client
Global FinServ Group
Industry
Financial Services
Goals
Harmonize multi-jurisdictional oversight • Strengthen risk signal interpretation • Accelerate compliance-to-performance translation
Services
Governance Design • Policy Prototyping • Executive Education • Regulatory Mapping
Challenge
Fragmented oversight, duplicated controls, and slow reactions to regulatory change created friction and suppressed strategic optionality.
Solution
We redesigned the governance operating model, introduced decision windows, and deployed an executive education series to align board attention with risk narratives.
Process
Discovery
Stakeholder interviews, document review, materiality mapping.
Design
Operating model blueprint, decision rights, escalation pathways.
Pilot
Two-jurisdiction pilot with feedback loops and quick wins.
Scale
Rollout across 12 jurisdictions with playbooks and clinics.
45%+
Engagement
3x
Decision Velocity
28% less
Control Duplication
“The transformation elevated our board focus and turned compliance friction into measurable performance lift.”
Elena Ramirez — Group Chief Compliance Officer

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