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Governance Operating Model Transformation

Governance Operating Model Transformation

From compliance-heavy to performance-aligned oversight across 12 jurisdictions.

Client

Global FinServ Group

Industry

Financial Services

Goals

Harmonize multi-jurisdictional oversight • Strengthen risk signal interpretation • Accelerate compliance-to-performance translation

Services

Governance Design • Policy Prototyping • Executive Education • Regulatory Mapping

Challenge

Fragmented oversight, duplicated controls, and slow reactions to regulatory change created friction and suppressed strategic optionality.

Challenge
Solution

Solution

We redesigned the governance operating model, introduced decision windows, and deployed an executive education series to align board attention with risk narratives.

Process

Discovery

Stakeholder interviews, document review, materiality mapping.

Design

Operating model blueprint, decision rights, escalation pathways.

Pilot

Two-jurisdiction pilot with feedback loops and quick wins.

Scale

Rollout across 12 jurisdictions with playbooks and clinics.

45%+

Engagement

3x

Decision Velocity

28% less

Control Duplication

Elena Ramirez
The transformation elevated our board focus and turned compliance friction into measurable performance lift.

Elena RamirezGroup Chief Compliance Officer

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Workshop
Board Session
Design Lab
Clinic

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